Sanchez-Vega Communications Policies
Please read carefully each of the policies below, and feel free to ask questions as needed. Please check all boxes confirming you have read, understand, and will abide by each of the policies.
1. Policy of Conduct
This training is designed for the adult student. As mentioned above, students are expected to do their advanced readings prior to attending each session (weekly readings average between 8 and 12 pages), study and prepare for their graded class items, and actively participate and engage in training activities to maximize their learning experience and their investment.
Sanchez-Vega Communications, the training organizer, has zero tolerance for disrespectful behavior whether in training sessions or as a result of online/phone/video interactions with training participants and/or instructors. Examples of disrespectful behavior include bullying, cheating, plagiarism, working in class on material not relevant to the training, web browsing unrelated to training sessions during sessions, consistently engaging with others during training sessions who are not participating of training sessions, engaging in hostile and/or denigrating speech towards a peer and/or an instructor, failure to turn in assignments on time, and monopolizing session discussions, among others.
Academic integrity is expected at all times. We reserve the right of admission at registration and at all times. Additionally, even though an individual pays for this training, he/she has to earn the Affidavit of Successful Completion. This affidavit is awarded, not bought.
2. Reschedule Policy
If one or more training sessions need to be rescheduled due to inclement weather or other extenuating circumstances, the training organizer will work with students to make-up each session at mutually agreeable times/dates.
3. Refund Policy
Payments made towards training fees will be refunded as follows:
> Up to 14 days before the start of training: 100% refund of payment
> Between 14 days and 7 days before the start of training: 80% refund of payment
> No refunds after 7 days or less before the start of training, or if a student drops out from a training which has already started.
If a student has to withdraw from the training due to illness, verification will be requested by the training organizer of how the severity of the condition (diagnosis not required) affects the student’s ability to attend training or the risk posed to others in the training, to assess the student’s eligibility for a credit towards a future training fee. Verification must be provided in the form of a letter, typed on official letterhead, from their primary care provider or a specialist physician (none of them can be the student’s employer), detailing the reasons why the student is being recommended to withdraw from the training. The primary care provider or specialist physician must sign this letter, and either hand deliver it or mail it to an address to be provided by the training organizer, in a sealed envelope. Emails or unsigned letters on plain stationary are not acceptable for the verification requested.
